PRIVACY POLICY

Kirgo, along with its associated company websites, adheres to a comprehensive Privacy Policy that governs the collection and use of your personal data. The policy applies to all our services and website interactions. 

Raining Games N.V., registered under number 160905 and located at Kaya W.F.G. (Jombi) Mensing

24 Unit A, Curacao, is the designated data controller responsible for processing your personal data. We follow Regulation (EU) 2016/679 (General Data Protection Regulation or “GDPR”) and other applicable legal frameworks.

By using the Kirgo website, contacting us, or accessing our services, you acknowledge that you’ve read, understood, and agreed to this Privacy Policy.

We process your data for a range of essential purposes. Here’s how and why your information is used: 

2.1. Fraud Prevention / Anti-Money Laundering (AML): To detect and prevent illegal activities, including identity verification and transaction processing.

2.2. Support Services: To provide assistance and respond to inquiries. Data is retained for up to 2 years after your last contact.

2.3. Service Provision: To deliver the services you’ve requested. Data is retained for up to 10 years after the contractual relationship ends.

2.4. Direct Marketing: To keep you informed about our services, events, and updates. Marketing data is retained for 2 years or until you withdraw consent.

2.5. Website Administration: To maintain website functionality and enhance your user experience.

Providing your personal data is essential to enable us to maintain contact, fulfill contracts, and provide our services. Refusing to share your data may limit these activities.

The data we collect depends on how you interact with Kirgo. This includes, but isn’t limited to:

• Personal and contact information
• Occupation and income details
• Financial information
• Preferences for services
• Gameplay and relationship data
• Website usage details

Your personal data is collected either directly from you when you interact with Kirgo or through trusted third-party services.

We process your data based on the following legal bases: 

5.1. Contractual Necessity: To provide services or fulfill agreements.

5.2. Consent: When you agree to specific uses of your data.

5.3. Legal Obligation: To comply with applicable laws.

5.4. Legitimate Interests: When processing supports our operations and doesn’t override your rights.

Your data may be shared with:

• Financial institutions
• Professional advisors
• Service providers
• Courts and authorities (when legally required)

All recipients are bound by GDPR and other legal standards, ensuring the safe handling of your personal information.

Kirgo uses advanced security measures to safeguard your data. These include legal, organizational, technical, and physical protection.

While we strive to ensure the safety of your data, please be cautious when sharing confidential information via email or other communication channels.

As a Kirgo user, you have the following rights concerning your personal data:

8.1. Access: Request a copy of the data we hold about you.

8.2. Rectify: Correct inaccuracies in your personal data.

8.3. Erasure: Request the deletion of your data where applicable.

8.4. Objection: Oppose certain uses of your data.

To exercise your rights, we’ll need to verify your identity. Most requests are free of charge, but unreasonable or excessive requests may incur a fee. We aim to respond within one month, though complex cases may require up to an additional two months.

If you believe your rights have been violated, you may file a complaint with the relevant authorities in Curacao.

Kirgo may update this Privacy Policy as needed to reflect changes in business practices or legal obligations. Updated versions take effect as soon as they’re posted on our website.

By continuing to use Kirgo’s website and services after these updates, you agree to the revised Privacy Policy.